FAQ

What is an Escape Room? – Escape rooms are immersive experiences that encourage teamwork, solving puzzles and finding clues to complete an objective. They are educational, cognitive and learning experiences; Escape rooms provide a gaming experience like no other.
Is there an age limit? – Puzzles and Padlocks Escape Room is fun for every age, and anyone can play! However, if you are under 15 years of age, you must be accompanied by a parent or guardian.
When should I arrive? – In order for us to keep on schedule, we ask that you arrive 15 minutes prior to your book. If you arrive late, you may not receive the full 60 minutes in your room.
What do I need to bring? – Just your friends, your brain and a willingness to have a fun time! (A winning spirit will help, too!!) — You will not need anything that’s not provided to you in the room. Please DO NOT bring any outside tools into the room with you.
Will we really be locked in the room? – No! Safety is our top priority, so the door won’t really be locked. You have the option to leave the escape room at any time if necessary.
What if we can’t figure out the puzzles? – Our game masters monitor your progress during your game via cameras in the room. If you get stuck or need a clue, our Game Masters are there to help. All you need to do is ask for a clue. (We will do everything we can to help you escape!!)
Can I get a refund? – Sorry, but all sales are final. Tickets CAN be transferred to a friend or rescheduled — call us at (812) 559-0767 and we can take care of this for you.
How many people can be in each room? – All of our rooms have a minimum of 2 players, and a maximum of 4-8 depending on which room you choose to play.
Can I take photo inside the room? – No, Sorry, we ask that you refrain from taking photos or videos in the rooms. We do have a designated area for group photos in our lobby.